Privacy policy

Last Updated: 22 June 2026

At PUKZ, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, place an order, subscribe to our emails or interact with us.

Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history
  • Information about how you use our website
  • Communications you send to us

We also collect certain information automatically through cookies and similar technologies, including your IP address, browser type, device information and website activity.

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website
  • Detect and prevent fraud
  • Send marketing communications (if you have opted in)
  • Measure the effectiveness of our advertising

Marketing and Advertising

If you subscribe to our mailing list, we may send you updates, offers and product information.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

We may use advertising platforms such as Meta (Facebook and Instagram) and Google to show relevant advertisements based on your interaction with our website.

Payments

Payments are processed securely through trusted third-party providers. We do not store your full credit card details on our servers.

Shopify

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Your information may be stored and processed by Shopify in accordance with Shopify's Privacy Policy.

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Shopify
  • Payment providers
  • Shipping and fulfilment providers
  • Marketing and advertising platforms
  • Analytics providers

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand website traffic and support marketing activities.

You can manage cookies through your browser settings.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccurate information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

PUKZ
A brand of Studio Two One Pty Ltd
ABN: 60 612 718 055

Email: hello@pukz.com.au

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.